JOB DESCRIPTION

Brand Assistant

To provide all Elvis Jesus accounts with exceptional customer service

To provide all Elvis Jesus distributors with exceptional customer service

This includes;

-        Day to day running of accounts, dealing with telephone and email enquiries

-        Processing returns and ensuring they are dealt with in a timely fashion

-        Processing any repeat orders ensuring accounts are up to date

-        Retrieve key account sell thru information and work with to identify slow/good selling styles

-        Inputting of all pre-orders ensuring all Sage criteria is correct

-        Ensuring smooth delivery of merchandise in conjunction with logistics manager

-        Liaise with credit controller regarding any financial issues

-        Rectify and liaise with logistics manager regarding any logistical issues

-        Provide stock lists on a weekly/adhoc basis

-        To create and distribute seasonal order forms and order confirmations, log returns, log monthly sales and keep the Elvis Jesus contact list updated

-        Organise and compile tools for distributors at the start of each season

-        Provide admin and support for website that is under construction

-        Ensure showroom is kept presentable especially during the selling season

-        To handle all public enquiries

-        Update Elvis Jesus facebook and twitter pages on a regular basis

Southern Sales

-        To manage and grow 25-30 independent UK accounts in the Southern region

-        To manage and grow 5 international accounts

-        To sell in to these accounts seasonally

-        To provide excellent customer service at all times

-        Responsible of development of new business

-        To execute good account management skills and build relationships with both existing accounts and new business

-        To rectify any payment issues via telephone or face to face

-        To have a good understanding of the menswear market

-        To organise road trips during the interim period, secure repeat orders and build relationships out of the showroom environment

2nd Season Sales will inc a commission structure